Shipping Policy

Shipping & Delivery

Processing Time: Orders are professionally processed and dispatched within 1-3 business days. Once your package is shipped, you will receive a confirmation email containing your tracking number.

Estimated Delivery: We provide dedicated fast-line shipping to our supported European regions.

  United Kingdom: 5-10 business days

  Germany, France, Netherlands, Belgium, Ireland: 7-12 business days

Please note: Delivery times may vary slightly based on your local postal service and carrier operational schedules.

Shipping Rates & Taxes: Shipping rates and applicable local VAT/taxes are calculated automatically at checkout based on your delivery address.

Order tracking

After your order is shipped, the system will automatically send an email containing your tracking number to the email address you provided when placing the order.

You can use this tracking number to check the latest status of your package at any time.

"To ensure your package passes through customs more safely and quickly, if you purchase multiple items in a single transaction, your order may be split into several individual packages and delivered in batches. You will receive multiple tracking numbers, which is normal, so please don't worry."

Delivery issues and assistance

Please ensure you fill in the correct and complete recipient's name, phone number, and detailed shipping address when placing your order. If the package is returned due to an incomplete address or an unreachable phone number, the buyer will be responsible for the redelivery fee.

If you encounter any logistics or shipping issues, please feel free to contact our customer service team via email.