We hope you are completely satisfied with your purchase. Please read our refund and return policy carefully.
Return Eligibility
Not satisfied with your order? You can contact our customer service team within 60 days of placing your order to submit a return request.
Return and Exchange Process
To request a return or exchange, please contact our customer service team via email, attaching your "order number" and "product photos/videos".
Please do not return items without first contacting customer service. Packages returned without prior notice will not be processed.
Refund Processing and Method
Once we receive your returned goods and confirm they meet the return conditions, we will process your refund within 5-7 business days.
All refunds will be automatically credited to the original payment method used when you placed your order (e.g., credit card or PayPal). The actual arrival time depends on your issuing bank or payment institution.
